Pelatihan Fokus Penjualan Pelanggan

Alamat Kantor

Jalan Raya Tajem, Dukuh Pokoh Baru, Perum Kampung Asri 2 No B2, RT 2 / RW 19,
Kelurahan Wedomartani, Kec. Ngemplak, Kab. Sleman,
Daerah Istimewa Yogyakarta, 55584. Telp : (0274) 4530527

Pelatihan Fokus Penjualan Pelanggan

Training Customer Focus Selling

Pelatihan Fokus Penjualan Pelanggan

Tujuan Pelatihan Fokus Penjualan Pelanggan :

-> Peserta mampu memahami langkah-langkah teknis, konsep, sikap, dan perilaku yang dituntut dalam bidang penjualan;
-> Peserta dapat memiliki penguasaan mengenai lingkungan penjualan dan pemasaran;
-> Peserta mendapatkan pembekalan bagaimana menjadi mentor bagi para sales persons

Materi Pelatihan Fokus Penjualan Pelanggan :

1. Roles Of Salespersons

-> Market Conditions and Challenges;
-> Building Competitiveness Factors;
-> The Selling Challenges;
-> The Role of Salesperson;
-> The Persuasive Selling Process;

2. Prospecting And Contacting

-> The Prospecting Funnel;
-> The Power of Referrals;
-> Qualification and Sales Strategy;
-> Initial Contact; Introduction Letter;
-> Initial Contact: Phone Call;
-> Cold Calling;
-> Choosing Methods of Contact;
-> Tips for Telephone Appointment.

3. Planning The Sales

-> Planning the Sales;
-> Anticipating the Customer’s Needs;
-> Qualifying the Sales;
-> Developing Relationship with prospect.
-> Gathering Information;
-> The Information Gathering “Funnel”;
-> Group Discussion: Preparing Product Benefit
-> Individual Presentation And Feedback
Each participant will be asked to presents the benefits of each products using LCD presentation tools. Instructor and the participants will give their opinion and feedbacks.

4. Presenting Solution And Closing The Sales

-> Presenting Solution;
-> Deciding on the Value-added Solution;
-> Checking for Viable Solution;
-> Developing the Presentation Strategy;
-> Written Proposals;
-> Gaining Customer’s Commitment (Closing the Sales);
-> Buying Signals;
-> Action – Keeping the Commitments;

5. Working With Obstacles And Handling Complaints

-> Working with Obstacles;
-> Customer Obstacles;
-> Types of Obstacles;
-> Dealing with Obstacles;
-> Tips in Handling Complaints
-> Individual Role-Play: Gathering Information And Selling Techniques

6. Coaching And Mentoring

-> Introduction to coaching;
-> What is coaching, counseling, and mentoring;
-> How to determine if coaching is needed;
-> Coaching model;
-> Feedback exercise; performance feedback tips;
-> Steps for conducting formal observation;
-> Coaching response exercise;
-> Review of handling difficult employees;
-> Effective mentoring techniques
-> Individual Role-Play: Dealing With Obstacles And Handling Complaints

Peserta Pelatihan Fokus Penjualan Pelanggan :

-> Sales Manager
-> Sales Leader
-> Sales person
-> Owner / pemilik perusahaan
-> Penanggung jawab program
-> Atau siapapun yang berkepentingan dalam mempengaruhi penjualan.

Instructor

Bambang Haryanto, M.Ed

Kalender Pelatihan Berdiklat Tahun 2018 :

  • 9 sd 10 Januari 2018
  • 23 sd 24 Januari 2018
  • 13 sd 14 Februari 2018
  • 27 sd 28 Februari 2018
  • 6 sd 7 Maret 2018
  • 13 sd 14 Maret 2018
  • 27 sd 28 Maret 2018
  • 10 sd 11 April 2018
  • 17 sd 18 April 2018
  • 24 sd 25 April 2018
  • 8 sd 9 Mei 2018
  • 15 sd 16 Mei 2018
  • 22 sd 23 Mei 2018
  • 12 sd 13 Juni 2018
  • 26 sd 27 Juni 2018
  • 3 sd 4 Juli 2018
  • 10 sd 11 Juli 2018
  • 18 sd 19 Juli 2018
  • 24 sd 25 Juli 2018
  • 7 sd 8 Agustus 2018
  • 14 sd 15 Agustus 2018
  • 28 sd 29 Agustus 2018
  • 12 sd 13 September 2018
  • 25 sd 26 September 2018
  • 9 sd 10 Oktober 2018
  • 23 sd 24 Oktober 2018
  • 1 sd 2 November 2018
  • 13 sd 14 November 2018
  • 27 sd 28 November 2018
  • 13 sd 14 Desember 2018
  • 19 sd 20 Desember 2018
  • 27 sd 28 Desember 2018

Catatan : Jadwal dapat menyesuaikan dengan kebutuhan calon peserta.

Biaya dan Lokasi Pelatihan :

  • Jakarta : Hotel Amaris Kemang, Amaris Tendean,Trinity Hotel, Ibis Budget | Biaya Pelatihan : Rp. 7.500.000 / peserta.
  • Bandung : Hotel Santika, Hay Hotel,Ibis Style, Novotel Hotel, Golden Flower Hotel, 1O1 Hotel, Grand Tjokro Hotel, Tune Hotel, Four Point by Sheraton Hotel | Biaya Pelatihan : Rp. 7.500.000 / peserta.
  • Yogyakarta : Hotel NEO+ Awana, Cordela Hotel,Ibis Style, Boutique Hotel, Cavinton Hotel, Mutiara Hotel, Dafam Malioboro Hotel, Prima Inn Hotel | Biaya Pelatihan : Rp. 6.500.000 / peserta.
  • Surabaya : Novotel Hotel, Ibis Center Hotel, HARRIS Hotel, Favehotel, Alana Hotel | Biaya Pelatihan : Rp. 7.000.000 / peserta.
  • Malang : Amaris Hotel, The 1O1 Hotel, Ibis Style Hotel, El Hotel, Whiz Prime Hotel | Biaya Pelatihan : Rp. 7.000.000 / peserta.
  • Bali : Ibis Kuta, Fontana Hotel, HARRIS Hotel & Conventions | Biaya Pelatihan : Rp. 6.000.000 / peserta (Minimal 3 Peserta).
  • Lombok : Favehotel, Novotel Lombok, D Praya Hotel | Biaya Pelatihan : Rp. 7.000.000 / peserta (Minimal 3 Peserta).

Catatan : Biaya diatas belum termasuk akomodasi/penginapan. Apabila ada pertayaan mengenai materi, biaya, lokasi, jadwal dan penawaran lainnya, hubungi kami di nomor 0823-2382-3308.

Fasilitas Pelatihan di Berdiklat :

  1. Penjemputan dari Hotel/Bandara/Stasiun/Terminal.
  2. Transpoertasi Peserta ke tempat pelatihan.
  3. Training Kit (Dokumentasi photo, Blocknote, ATK, dll).
  4. Flashdisk
  5. Sertifikat Pelatihan.
  6. Free Bag or Bagpackers (Tas Training).
  7. 2x Coffe Break & 1 Lunch (Makan Siang).
  8. Softfile Foto Training
  9. Souvenir Exclusive.
  10. Training Room Full AC and Multimedia.
Ikuti Kami :

Gallery Foto Training

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