Pelatihan Communicating with Diplomacy, Impact and Influence

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Alamat Kantor

Jalan Raya Tajem, Dukuh Pokoh Baru, Perum Kampung Asri 2 No B2, RT 2 / RW 19,
Kelurahan Wedomartani, Kec. Ngemplak, Kab. Sleman,
Daerah Istimewa Yogyakarta, 55584.

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Pelatihan Communicating with Diplomacy, Impact and Influence

Training Communicating with Diplomacy, Impact and Influence

Communicating with Diplomacy, Impact and Influence

Communicating with Diplomacy, Impact and Influence
(2 Days Training)
DESKRIPSI
Komunikasi merupakan ruh bagi seorang pemimpin, agar berhasil dalam melaksanakan fungsi kepemimpinannya, yaitu dalam hal menginspirasi, mempengaruhi dan mengajak anggota untuk mencapai sasaran-sasaran organisasi. Melalui komunikasi pula lah, seorang pemimpin mampu melakukan diplomasi, mempengaruhi dan memberi dampak positif bagi perilaku kerja anggotanya, yang pada akhirnya mampu mencapai hasil sesuai dan bahkan melebihi sasaran-sasaran organisasi/unit kerja. Sasaran dari pelatihan ini adalah:
1.    Peserta memahami peran penting komunikasi bagi seorang pemimpin,
2.    Peserta mampu mengenali gaya komunikasi saat ini,
3.    Peserta mampu mengoptimalkan gaya komunikasi yang sudah dimiliki,
4.    Peserta mampu mengembangkan gaya komunikasi yang mampu menginsprasi, mempengaruhi dan berdampak pada pencapaian sasaran-sasaran organisasi.

MATERI
CAKUPAN MATERI:
1. Evaluating Personal Communication Styles
a. What is your personal communication style?
b. How could your personal communication style be influencing the way you communicate with others?
2. The Communication Process
a. Elements of the communication process
b. Understanding and overcoming communication barriers
c. The roles of active listening, critical thinking and empathy in the communication process
d. Taking an ‘outside-in’ approach to your communications
e. Crucial characteristics of effective communication
f. The importance of feedback and paraphrasing
g. Use of questioning: checking the message has been received
3. Imparting the Vision
a. Effectively communicating an organisations vision, mission and values and their relationship to your strategic plan.
b. How and why it can sometimes get lost in translation
4. Communication Barriers
a. Identifying and understanding the personal barriers that may be influencing your communication style
b. Exploring communication barriers
c. Squaring off your fears
d. Putting things into perspective
5. Power plays: how they Can influence the Communication Process
a. Understanding the common power plays that can occur in the communication process and how to break the cycle
b. The role of conditioning people to a way of thinking
c. The role of power plays in the drama triangle
d. Breaking the cycle
6. Credible Communications
a. The importance and role of credibility in diplomatic, impactful and influential communication
b. What can detract from your credibility?
c. R ole of consistency and authenticity
d. Building credibility in the eyes of your audience
7. Assertive Communications – The role of assertiveness in the communication process
a. What is assertiveness?
b. C haracteristics of assertiveness
c. How does it differ from other forms of communication?
d. Tools to assertive communications
8. Moving from Compliance to Commitment – Insights to help you to move people from compliance to commitment through your communications
a. Working with your ‘circles of influence’
b. Organisational control vs. self management: What do you need to let go of?
c. The power play: Using co-operative power in the influencing process
d. Why rational argument doesn’t always work
e. The role of feedback to secure commitment
9. Communicating Change – A framework and approach for communicating organisational change
a. A blueprint for organisational change
b. Factors to consider during the communication process
c. How will you know if it’s worked?
10. Role of Emotional Intelligence in the Communication Process – Understanding the role of EI in the communication process
a. What is EI?
b. What is the role of EI in the communication process?
c. Elements of EI applicable to effective communications
11. Conflict Resolution and Negotiation – Tools and tips for handling difficult situations
a. Identifying different types of conflict
b. Assessing levels of conflict
c. Conflict resolution skills – assertion skills, listening, empathy etc.
d. Identifying different forms of conflict behaviour
e. Characteristics of a win-win scenario
f. Negotiation styles – compromise, collaboration, competition, accommodation and withdrawal or avoidance

PESERTA
Semua Manajer/Supervisor/Staf berbagai Bagian/Departemen/Divisi.

METODE    INSTRUKTUR
Þ     Presentation
Þ     Discuss
Þ     Case Study
Þ     Evaluation
Þ     Simulation
Þ     Movies

    Tekad Wahyono, S.Psi, M.Si, C Ht, Siti Noor Fatmah L, S Psi, M Si, Psikolog & Team
– Pakar sekaligus praktisi di bidang Pengembangan Sumber Daya Manusia & Organisasi
– Aktif sebagai pembicara dan instruktur dalam berbagai pelatihan dan seminar terkait masalah pengembangan SDM

Jadwal Pelatihan berdiklat.com :

  • 24 sd 26 Januari 2017
  • 14 sd 16 Februari 2017
  • 29 sd 31 Maret 2017
  • 11 sd 13 April 2017
  • 8 sd 10 Mei 2017 and 22 sd 24 Mei 2017
  • 6 sd 8 Juni 2017
  • 18 sd 20 Juli 2017
  • 14 sd 16 Agustus 2017
  • 18 sd 20 September 2017
  • 10 sd 12 Oktober 2017
  • 7 d 9 November 2017
  • 4 sd 6 Desember 2017 and 26 sd 28 Desember 2017

*Jadwal tersebut dapat disesuaikan dengan kebutuhan calon peserta

 

Lokasi dan investasi Pelatihan:

  • Yogyakarta, Hotel Dafam Malioboro (6.500.000 IDR / participant)
  • Jakarta, Hotel Amaris Tendean (6.500.000 IDR / participant)
  • Bandung, Hotel Golden Flower (6.500.000 IDR / participant)
  • Bali, Hotel Ibis Kuta (7.500.000 IDR / participant)
  • Surabaya, Hotel Amaris (6.000.000 IDR / participant)
  • Lombok, Hotel Jayakarta(7.500.000 IDR / participant)
  • Apabila perusahaan membutuhkan paket in house training, anggaran investasi pelatihan dapat menyesuaikan dengan anggaran perusahaan.

 

Informasi Pelatihan :

Sri Hanjety

Mobile Phone Number : +62 857 4745 9955 (Whatsapp) / +62 852 9095 1223

email : admin@berdiklat.com / berdiklat@gmail.comberdiklattraining@gmail.com

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